How might we increase doctor-patient relationships through the use of an Electronic Health Record?
Development Intern at White Plume
(Product Design + UX + SWE)
AcellaSmart is a smart Electronic Health Record.
Challenge: Improve the relationship between the doctor and the patient.
Solution: Streamline the documentation process (EHR) so that doctors could have more time to focus on the patient.
Current EHR Layouts
Design a system that reduces the amount of time doctors spend on their laptops during patient visits
Identify pain points doctors have with the current EHRs
Develop a software that is adaptable across various medical fields
Develop a software for an industry that I have never worked in before
Learn how to best design a software that minimizes the time users will spend on it, rather than bringing in users
I realized very quickly that designing for doctors comes with a different set of challenges. Doctors have very different goals than consumers, and the healthcare industry as a whole is extremely fragmented.
Medical software is completely different than consumer tech.
How might I develop a solution to help doctors reduce documentation in order to increase patient interaction?
How might this solution adapt across the wide variety of specialties of doctors?
How might this solution predict patient treatment needs and deliver information to doctors accordingly?
All the doctors we spoke to complained about their current EHR system. We did some digging and found ways to alleviate several common pain points.
When treating patients, the stakes are high. How can we help?
Big takeaway: EHRs get in the way of patient relationships.
AcellaSMART allows doctors to manipulate components, see all components clearly at once and therefore spend more time focusing strengthening their patient relationships.